Privacy

Privacy Policy for SnugZone App by Prepago Platform

Effective as of July 21st, 2019

1. Introduction

Welcome to the SnugZone app ("App"), developed and operated by Prepago Platform ("we," "us," or "our"). This Privacy Policy governs the collection, use, and retention of personal and sensitive user data obtained through the SnugZone app.

2. Scope and Labeling

This Privacy Policy specifically applies to the SnugZone app and is intended to provide you with clear information about how we handle your data. By using the SnugZone app, you consent to the practices described in this Privacy Policy.

3. Data Collection and Usage

3.1 Personal and Sensitive User Data

The SnugZone app may access, collect, and use the following types of personal and sensitive user data:

  • Precise Location Data: The app collects the precise location of your device to provide map services for top-up locations.
  • Email Address: We collect your email address for the purpose of user login and communication.
  • User ID: A unique user identifier is collected for authentication and database querying purposes.
  • Phone Number: Your phone number is collected to serve as emergency contact information.
  • Payment Information: We collect user payment information to facilitate in-app top-up transactions and display purchase history to users.
  • App Interactions: Data related to your interactions with the app is collected for diagnostic purposes to improve app usage and functionality.
  • Diagnostics Information: General diagnostics information about the app is collected to enhance its performance and user experience.
  • Device ID: Device identification data is collected for transaction and authentication fraud prevention purposes.

3.2 Use of Cookies

The SnugZone app may use cookies and similar technologies to enhance user experience and collect usage statistics. Cookies are small text files stored on your device when you use the app. They help us recognize your preferences, track app usage, and improve our services. You can manage your cookie preferences through your device settings or app preferences.

3.3 Data Security and Retention

We employ industry-standard security measures to protect your personal and sensitive data from unauthorized access, disclosure, or alteration. We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

4. Your Choices and Rights

You have the right to access, update, correct, or delete your personal information collected by the SnugZone app. You may also withdraw your consent for certain data processing activities. For any inquiries or requests regarding your data, please contact us at [email protected].

5. Use of Information in the Social Computing Environment

Prepago provides social computing tools on some of its Web sites to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs, and other social media platforms. When registering to use these tools, you will be asked to provide certain personal information. Registration information that is not automatically made available to other participants as part of your profile will be subject to and protected in accordance with this Privacy Statement.

Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms, is not subject to this Privacy Statement. Rather, such content is subject to the Terms of Use of those platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools or get help to do so. Please refer to them to better understand yours, Prepago's, and other parties' rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside Prepago.

6. Fulfilling your Transaction Request

If you request something from Prepago, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with others, for instance, Prepago's business partners, financial institutions, shipping companies, or postal or government authorities, such as Customs authorities, involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices. The updated policy will be effective upon posting, and we will provide prominent notice of significant changes.

8. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Prepago Platform
1 Woodbine Avenue, Blackrock
[email protected]
+35387 410 9020

Please note that this Privacy Policy applies solely to the SnugZone app, and if you access other Prepago Platform services or websites, they may have their own respective privacy policies. It is essential to review the relevant privacy policies for those services or websites.