One connected software ecosystem

One connected system for every part of your utility service.

Prepago gives operators, installers and customers clear software at every step—from setting up equipment to managing accounts, payments, heating and EV charging.

For operatorsFor installers & field engineersFor customers
View our software
Our software

Four products. One connected service.

Choose the product that matches what you need to do. Each one is designed for a specific group of people, without making the technology harder than it needs to be.

Utility operations team reviewing service information together
01For utility operators
Prepago Platform

Run the whole service from one clear place.

Give your team a shared view of customers, meters, billing, payments and support—without jumping between disconnected systems.

  • See the information your team needs
  • Keep billing and payments organised
  • Respond to customers with context
Explore Prepago Platform
Field installer commissioning connected utility equipment
02For installers & field engineers
Instalo

Help field teams get installations right first time.

Turn a complex commissioning job into a guided process with clear stages, checks and confirmation that information has been saved.

  • Follow a consistent installation journey
  • Use an installation panel branded for your OMC or organisation
  • Flag issues before leaving site
Explore Instalo
Resident checking household utility information on a phone
03For utility customers
SnugZone

Make heating, usage and payments easier to understand.

Give residents a friendly place to check their account, understand what they use, top up or pay a bill, and ask for help.

  • Clear prepay or bill-pay information
  • Simple usage and payment history
  • Help when customers need it
Explore SnugZone
Electric vehicle driver checking a charging session
04For EV drivers
PrepayGO

Make everyday EV charging feel effortless.

Help drivers add credit, find a station, start a charge and understand their activity from one straightforward service.

  • Find an available charging station
  • Follow charging progress clearly
  • Review sessions, costs and receipts
Explore PrepayGO
How it connects

Prepago Data Logger links compatible meters to Prepago Platform. Instalo helps teams set equipment up, while SnugZone and PrepayGO give customers the information and controls they need.

Flexible by design

Prepay or bill pay. Heating or electricity. Software shaped around your service.

Prepago can tailor the software, integrations and customer journey to your scheme instead of forcing every organisation into the same setup. We continue to explore new utility models and connections as customer needs evolve.

  • Prepay
  • Bill pay
  • District heating
  • Electricity
  • Tailored setups
How it works

From installation to everyday use

  1. Set up the equipmentInstalo guides field teams through installation, while Prepago Data Logger connects compatible meters to the platform.
  2. Run the servicePrepago Platform gives operators one place to manage customers, meters, billing, payments and support.
  3. Help customers stay informedSnugZone makes heating and utility accounts easier to understand, while PrepayGO supports EV charging customers.

Organisations we’ve worked with

Not sure where to start?

Tell us what you need to manage.

We’ll help you find the right Prepago product for your organisation, field team or customers.

Talk to our team